Step 1: Open the Webroot SecureAnywhere application by right-clicking its system tray icon and selecting "View Status".

Step 2: Click the settings icon located next to "Identity Protection".

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Step 3: Find the On/Off toggle switch located next to "Identity Shield".

Step 4: Click this On/Off toggle so that it turns red and displays the word "Off".
 

Step 5: Close the Webroot SecureAnywhere window and restart your computer.
 

*Please note that updating to new versions of Webroot Secure Anywhere may automatically re-enable the "Identity Shield" setting. If EndpointLock™ displays unexpected behavior, please ensure that the "Identity Shield" setting was not automatically re-enabled by Webroot SecureAnywhere.